Terms & Conditions

CineScan is a SaaS-based Theatre Entry Operations Platform.

CineScan helps theatres manage entry operations through realtime monitoring, duplicate detection, staff management, device management, analytics, billing, and multi-theatre operations.

CineScan provides an operational layer for theatre owners, administrators and authorized staff. It is an entry-control layer for modern theatres.

CineScan:

• does not sell, issue or book movie tickets
• is not a movie ticket booking platform or a payment gateway for ticket purchases
• does not validate ticket authenticity
• does not independently determine ticket ownership
• is not affiliated with any ticket booking platform

Theatre operators use CineScan to manage their theatre entry operations. The platform provides:

• Realtime entry monitoring
• QR/ticket scanning and entry recording
• Duplicate scan detection
• Show-based entry operations
• Staff management
• Device management
• Analytics
• Billing
• Multi-theatre operations

CineScan does NOT:

• decode or interpret ticket contents
• access or integrate with external ticketing platforms
• determine ticket validity or ownership
• guarantee ticket authenticity

Scanned inputs are processed solely for operational duplicate-detection purposes using hashed identifiers. CineScan does not store raw QR contents or personal customer information.

Multi-theatre operations allow authorized users to manage multiple theatre locations according to their assigned permissions and their subscription/service configuration. Theatre and device limits follow the selected plan.

Theatre operators agree:

• CineScan is a support tool only
• Final entry decisions are made by theatre staff
• Staff must follow proper entry procedures

Theatre operators remain responsible for their own:

• Ticketing policies
• Admission decisions
• Entry procedures
• Staff actions
• Customer disputes

Billing under these terms refers only to the theatre's subscription to, or usage of, the CineScan platform. CineScan does not process movie-ticket purchases and is not a payment gateway for ticket purchases.

CineScan offers both monthly subscription plans and usage-based (per-scan) plans, depending on the selected service option.

Plan Activation

• The applicable base subscription fee must be paid in advance at the time of plan selection to activate the service

Monthly Plans

• Monthly plans are billed in advance on a recurring monthly basis
• Access may be restricted, suspended, or terminated if payment is not received by the renewal date

Usage-Based (Per-Scan) Plans

• Charges are based on the number of scans processed during the billing cycle
• Usage is calculated and billed at the end of each billing period (typically monthly)
• Payment for usage-based plans must be completed within the specified billing timeline

General Terms

• CineScan reserves the right to modify pricing, plans, or billing structure with a minimum of 30 days’ prior notice
• Continued use of CineScan after such changes constitutes acceptance of the updated pricing
• CineScan may apply fair usage policies or limits where necessary to ensure system performance and reliability

• Each theatre entity (identified by email, phone number, or theatre name) is entitled to one (1) free 7-day trial
• Abuse of the trial system will result in immediate termination

CineScan reserves the right to suspend or terminate access:

• for violation of these terms
• for non-payment
• at its sole discretion with reasonable notice

CineScan is not responsible for:

• denied entry
• customer disputes
• revenue loss
• operational errors or misuse by theatre staff

CineScan is an independent SaaS-based Theatre Entry Operations Platform and:

• has no affiliation with external ticket-booking platforms unless an actual partnership exists
• does not access or modify external ticketing systems unless an actual integration exists

This agreement is governed by the laws of India.